Vehicle is guaranteed on arbitratable items for 7 or 14 days from the date of sale (sale date is day 1). If an arbitratable item or part that was inspected fails during that period, the item will be replaced or repaired, or vehicle will be bought back at the discretion of Memphis Auto Auction.

PSI Inspection Options

• Frame Inspection

• Mechanical Inspection

• Full PSI Inspection – Frame & Mechanical

PSI Guarantee

• 7 or 14 day options

• If an inspected arbitratable item fails during that period, the item will be replaced or repaired, or vehicle will be bought back at the discretion of Memphis Auto Auction.

• PSI guarantee is not a buy-back policy but a guarantee of the operation & function of the arbitratable items inspected.

• PSI is not an extension of the Memphis Auto Auction Arbitration Policy

PSI Inspection Checklist – this checklist applies to defects that are singularly $500 or more to repair or replace

• Odometer verification

• Transmission engages & functions

• Engine function & operation

• 4x4 system

• ABS/Brakes function

• Paintwork inspected

• Flood inspection

• Electrical accessories checked for function

• Emission control equipment present

• Air conditioning system compressor engagement check

• Supplemental restraint system/airbags check

• Frame or unibody structure checked for damage; underbody check for corrosion, accident damage, repairs, altered suspension

• CV Joints: boot condition, rips/tears

• Power Steering: fluid condition, leaks

• Rear Axle/Transaxle: fluid condition, leaks

• Warning Lights “On” (CEL, Airbag, ABS)

• Road Test: engine performance, trans performance, noise or vibration, overall condition

Green light vehicles that run at the Memphis Auto Auction facility or channel (including any online channel) are eligible for a PSI. White light vehicles are only eligible for the following arbitratable items: bottom end of engine, rear end, transmission, frame and 4x4 (if applicable). Yellow light vehicles are eligible for a PSI excluding cautionary items. Red light vehicles are only eligible for a frame check if structural damage is unannounced.

PSI Terms & Conditions

• Buyer is responsible for the PSI fee regardless of outcome (pass or fail).

• Vehicle condition at time of return must be the same or better as when was purchased.

• Vehicles must have 300 miles or less accumulated on the odometer between the time of inspection & the challenge date.

• PSI available for purchase on day of sale only.

• Post inspection claims will be processed in the same manner as arbitrations. Memphis Auto Auction reserves the right to inspect the unit(s) & has the sole discretion to repair or replace the failed component, or to initiate a buy back.

• Transportation is non-refundable.

• The following vehicles are not eligible for PSI:

  • Units deemed as Exotic vehicles by auction (including but not limited to Aston Martin, Bentley, Dodge Viper, Ferrari, Lamborghini, Lotus, Maserati, H1 Hummer & Rolls Royce)

  • Kit Vehicles

  • Trailers

  • Motorcycles

  • Watercraft

  • Recreational Vehicles

  • Antiques (20 years or older)

  • Homemade Vehicles

  • Modified Vehicles

  • Vehicles with a sale price of $40,000 or more are ineligible for the PSI Guarantee
    * Please Note: A Post Sale Inspection may still be performed, but will not include a guarantee